Privacy Policy

PB Mechanical & Electrical respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website: www.pbmande.co.uk, and how we ensure compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
 
What Information We May Collect

We may collect and process the following personal data:
a) Information You Provide to Us:
•    Name
•    Email address
•    Phone number
•    Project details or inquiries sent via our contact forms
b) Information Collected Automatically:
When you use our website, we may automatically collect:
•    IP address
•    Browser type and version
•    Device information
•    Pages visited and time spent on the website
•    Referral source
This is collected through cookies and analytics tools (e.g., Google Analytics). See Section 4 for more on cookies.
 
Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal data lawfully based on one or more of the following grounds:
•    Consent – where you have given us clear permission (e.g. by filling out a contact form).
•    Contract – where processing is necessary for a contract with you or to take steps before entering into a contract.
•    Legal obligation – where we must comply with legal or regulatory requirements.
•    Legitimate interests – to operate our business and improve our services, provided your rights do not override those interests.
 
How We Use Your Information

We use the information we collect to:
•    Respond to your inquiries or requests
•    Provide our services (e.g., estimates, project information)
•    Improve our website and services
•    Comply with legal obligations
•    Communicate with you
 
Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyse traffic. Cookies are small files stored on your device.
You can control or disable cookies through your browser settings.
 
Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:
•    Service providers who support our website, hosting, or email services
•    Professional advisers (e.g., legal, financial, or IT services)
•    Authorities, if required to comply with a legal obligation or enforce our rights
All third parties are required to respect the security of your data and to treat it in accordance with the law.
 
Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements.
 
Security of Your Data

We take appropriate technical and organisational measures to secure your personal data from unauthorised access, alteration, disclosure, or destruction.
However, please be aware that no method of internet transmission is 100% secure.
 
Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal data.
 
Changes to This Privacy Policy
 

We may update this policy from time to time. When we do, we will revise the "Last Updated" date below. We encourage you to review this policy regularly.

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Effective Date: 08th October 2025

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Last Updated: 08th October 2025